Below are the five methods for unblocking Mpesa Pin:

1. Calling Safaricom Customer care

Dial 100 then call (It usually takes them around 10 minutes for them to pick your call)

When they pick your call info them that you blocked your mpesa account and you want it unblocked.

They will then ask you for the following details: Full Name, National ID number and your Mpesa balance.

If the details are correct they will Unblock your Mpesa Immediately

After it’s been unblocked you’ll then enter your preferred new Mpesa Pin.

2. Inbox them on Facebook.

Go to their Facebook account

The inbox message should contain the Following Details: Phone number, Full Name, National ID Number and your Mpesa balance before you blocked it.

They will then either call you or Unblock it without calling.

After it’s been unblocked you’ll then enter your preferred new Mpesa Pin


3.DM them on Twitter

The inbox message should contain the Following Details: Phone number, Full Name, National ID Number and Mpesa account balance before you blocked it

They will then either call you or Unblock it without calling.

After it’s been unblocked you’ll then enter your preferred new Mpesa Pin.

4. Visit any Safaricom center near you with your Original National ID Card and they will unblock the Mpesa account for You.

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