MPESA charges will depend on the amount you are withdrawing.
You can use your MPESA menu to buy airtime for your phone, or for someone else. This service is free and you will only pay for the airtime purchased.
1. Maximum Account Balance is KSHs.300,000
2. The maximum Daily Transaction Value is KSHs.300,000.The maximum per transaction is KSHs.150,000
3. You cannot withdraw less than KSHs.50 at an MPESA agent outlet.
4. To initiate M-PESA person to person self reversal, send the transaction confirmation message to 456
5. To transact, your Safaricom line and MPESA account must be active
6. At an agent outlet, you cannot deposit money directly into another M-PESA customer’s account
7. You earn Bonga points when you transact on MPESA.
8. To transact at any M-PESA Agent outlet, you will be required to produce your original identification document, i.e., National ID or Kenyan Passport.
9. Dial *234# to view applicable charges or use MPESA cost calculator on mySafaricom App