it’s very frustrating after you pay for your monthly subscription and the decoder fails to reactivate automiatically. Here we will explore how to solve this and clear the E-16 error.
How to Activate GOTV after Payment via message
Simply send ‘Reset Your GOTV account number to 22688.
Activate GOTV Online
Visit Eazy GOTV online, log into your account using your surname and your account number. Go to ‘Clear your error’ dialogue box, select E16 and click on ‘Reset device now’
How to Activate GOTV after Payment via Phone
Simply dial *423# and follow the prompts
Request for Assistance from Customer care
How to Activate GOTV for the First Time
You just bought, installed, and connected your GOTV decoder and are now wondering how to Activate it for the very first time. First, ensure that the decoder is switched on and that it has been scanned for available channels. Now get your IUC number from the red sticker under your decoder. We’re going to use this for the activation.
Using your phone, type the following message …Accept*IUC NUMBER *NAME *Phone number *State*GOtvplus# and send it to your country’s shortcode. Kenyan GOTV’s shortcode is 22688.
N/B: GOtv plus is one of the GOTV packages available. Read this article to see the GOTV packages available.
To learn how to activate GOTV After payment in order to clear the e-16 error, read this article. There are also a few things that you might be able to do by yourself to improve the signal reception.